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COMPLAINTS

Managing Workplace Behaviour Complaints

Putting the human aspect back in complaints handling and resolution.

Did you know that many workplace complaints about unacceptable behaviour don't need to end up in a costly investigation.

Some workplace behaviour complaints, when handled well might be resolved quickly and effectlively getting your workplace back to being at its best.  I can couple together good complaints handling that is informed by good practice from the NSW Ombudsman and an extenisve history of complaints handling and resolution.  The beauty of coming to us for help is that we can handle the complaint, build a relationship with the parties assess the situation and then move on to investigate or employ alternatve dispute resolution.

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For Managers

Complaints Management Coaching

One to one online coaching to support you in managing workplace behaviour complaints

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For HR Professionals

Complaints Handling & Management Guidance 

One-to-one or group coaching in handling and managing workplace behaviour complaints

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